Staff guides
Daily operations
How staff run the floor from Admin each day.
Last updated: August 21, 2026
Roles & access
| Role | Access |
|---|---|
| Owner | Full access, license activate/manage, branding, team, analytics |
| Manager | Live operations, analytics/reports, branding where allowed |
| Staff / Coach | Floor operations with limited settings |
Staff sign in on the venue PC or at the Admin LAN URL on venue Wi-Fi. License activation is one-time on the venue PC only.
Admin navigation
| Menu | Use |
|---|---|
| Home | Live session, queue, courts board, start/end session |
| Analytics | Reports, finance, session history |
| Leaderboards | Session standings |
| Venues | Venue list |
| Courts | Court status, rentals, set prices |
| Calendar | Book and manage court rentals |
| Players | Player roster, import, check-in management |
| Settings | Team, branding, backup, license, Wi-Fi URLs, account |
Starting a session
- Go to Home.
- Click Start Session.
- Choose format: Open Play, Win-Lose, Club’s Cup, or Tournament.
- Open courts (Home or Courts) so matches can be assigned.
- Players check in via the Player app, or staff adds/imports them on Players.
- Matchmaking fills Up Next and Playing on open courts for non-bracket formats. Tournament uses the bracket.
Queue flow
Waiting → Up Next → Playing → Finished → back to queue or leave the session.
Staff can pause players, remove from queue, run manual matches where the format allows, and score games from Home or the Board.
Ending a session
Home → End Session clears the queue and live matches and records analytics. Courts with active rentals stay in rent status until the rental ends.
Roster import
If players already booked on Reclub (or a similar Going / Participants list), paste the roster into Import. BehindCourt reads the names, lets you set ratings, and loads everyone into the session so you are not typing the list by hand.