Rental Bookings

Rental Bookings (sidebar label; route /calendar) is where staff manage court rentals. Use day, week, or month views. Book walk-ins at the desk, or confirm / decline online requests that arrive from the public booking page. Confirmed rentals become real local court rentals on the venue computer. They show on Courts when their time window starts.

Walk-in rentals

• Open Rental Bookings, or use Courts → Book rental where available
• Pick courts, start and end time, booker name, and price (hourly rate from Courts → Set prices)
• Optional contact fields: phone, email, notes
• Optional paddle rental: set a flat paddle fee under Set prices (0 hides paddles on the public booking page)
• Rentals block those courts for the paid time window
• About 30 minutes before a rental starts, open-play holds on that court are cleared so the court can prep
• Week view can export a PNG of the calendar for staff or lobby use

Online court booking

When Online booking is enabled (Settings → Online booking on the venue Desktop app), players open your public booking link, pick an open slot, and submit a request. Until staff decide, the slot is held so nobody else can take it. Holds also appear on the Rental Bookings grid.

1. Player books on the public page (name, contact, court, time; payment / receipt if you configured payment details).
2. Request lands as an online hold. Staff see it under Online bookings on hold on Rental Bookings.
3. Staff review the request (and receipt if attached), then Confirm or Decline.
4. Confirm creates the local rent schedule(s) and emails the booker.
5. Decline emails the booker and frees the court.

Turn on online booking

1. On the venue PC, open BehindCourt Desktop (hardware ID is required to connect).
2. Go to Settings → Online booking and enable it / connect.
3. Copy the public link or QR and share it with players.
4. On Rental Bookings, set online booking hours per court and which courts are bookable online.
5. Optionally add payment instructions and a payment QR so players can upload a receipt with the request.

Rentals vs open play

• Play sessions start from Home. Rentals are scheduled on Rental Bookings.
• Ending a play session does not cancel active or upcoming rentals.
• Rentals run until their scheduled end time.
• Courts with an active rental stay in rent status on the Courts page until the rental ends.